Sysload Agent for Windows : Collector freezes during the shutdown of the Server

Document ID : KB000086641
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
The Windows Server freezes at shutdown.

Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0

Description :When system is shutting down, the Collector freezes and does not allow the server to shutdown properly.
Environment:
OS: Windows
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
5.80b (build 121.12)
Additional Information:
Workaround :
N/A