Sysload Agent for Windows : Collector could not start

Document ID : KB000086472
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
We can see in the sldrmd.log that the collector could not retreive his token and stops on:
[coll] AutoDeclare - Thread has started

Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0

Description :The collector could not retreive his token and stops on the Autodeclare thread
Environment:
OS: Windows
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
5.80a
Additional Information:
Workaround :
N/A