Sysload Agent for Windows : Agent is hanging and not responding

Document ID : KB000086152
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
No errors

Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0

Description :Agent is hanging and not responding
Environment:
OS: Windows
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Workaround : Kill "sldrmhst.exe" process and delete the .lck file. Stop and start FileServer and relaunch the Collector

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
5.80a
Additional Information:
Workaround :
N/A