Sysid specified in the Configuration File already exists within the CCI network when configuring CCI for CA Output Management Web Viewer 12.1

Document ID : KB000014637
Last Modified Date : 14/02/2018
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Question:

What am I getting error message:
Sysid specified in the Configuration File already exists within the CCI network when configuring CCI
for CA Output Management Web Viewer 12.1?

Here is the output:

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Testing connection...

Connection failed.

Failure in CCIClient.init()
Return code = 0x0008
Primary RC = 0x0008
Secondary RC = 0x0080
Detail RC = (none)
Error text = Sysid specified in the Configuration File already exists within the CCI network

Environment:
CCISSLCCITCP
Answer:

The error message is saying that the value specified for the [CCI (Common Communications Interface) Client System ID ] is already in use.  This Client System ID is an name for the Web Viewer Server that is unique in the first 8 characters. It is not a network name; it is a name that you create for the server.

Specify a new unique value for the [CCI (Common Communications Interface) Client System ID ]. 

Additional Information: