SystemEDGE agent on Microsoft Cluster frequently changes IP Address

Document ID : KB000097825
Last Modified Date : 01/06/2018
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Issue:
False alerts are being generated as SystemEDGE agent is changing the IP Address it is using on Microsoft Cluster nodes.
Resolution:
Use the bind_address parameter to force SystemEDGE to use a designated IP Address on the cluster nodes for all SNMP communication.

1. Stop SystemEDGE
2. Navigate to the SystemEDGE PORT# Folder

W2k8\12\16
C:\Users\Public\CA\SystemEDGE\port#


3. Edit the sysedge.cf file

4. Define bind_address <ipaddress>

5. Start SystemEDGE 

If you look at the sysedge.log located in the SystemEDGE PORT# folder after starting the agent you will the following which indicates the change been implemented:

Using 'X.X.X.X' as bind address