Synchronize Software inventory

Document ID : KB000010777
Last Modified Date : 14/02/2018
Show Technical Document Details
Introduction:

Sometimes it could be necessary to re-synchronize the Software Inventory if a problem has occurred during transfer or collect of previous software inventory files. There might be a difference between the software inventory displayed in the DSM Explorer and the software inventory collected by the Agent machine.

DSM Agent is sending only delta files between software inventories. So if a problem occurs during collect of full or delta files, the software inventory displayed in DSM Explorer may be not complete.

Instructions:

There are 3 possible solutions:

____________________________________________________________________________________________________________________

Solution 1:

From DSM explorer, right click on the machine and select "Asset Jobs - Activate Job Check..."

Select "Rescan Software Inventory" and "Re-collect"


 

Pros : Very easy and quick method to re-synchronize only one machine or a few machines.

Cons : Not recommended to re-synchronize a lot of machines with this solution. Could not work if Scalability Server could not reach the target machine.

 

____________________________________________________________________________________________________________________

Solution 2:

 Execute following command on the machine :

caf start amagent args -rescan_inventory -collect

 Figure 1

This command could be executed on the machine manually, via a SD package or via an external tool.

 

Pros : Very easy and quick method to re-synchronize only one machine or a few machines.

Cons : Not very easy to re-synchronize a lot of machines with this solution.

 

____________________________________________________________________________________________________________________

Solution 3:

Another solution is to delete the software inventory files located in BAK (Windows) or work\bak (Unix/Linux) directory on agent machines. So no delta will be done and a full software inventory file will be sent to the Scalability Server.

It is possible to force the sending of a FULL software inventory by deleting the software inventory files located in backup directory on agent machines. This could be done with an Asset job Script.

  1. In DSM Explorer go to Jobs/Asset Jobs. 

    Right Click on "My Asset Jobs" and select New in popup menu. 

    The "New Job Wizard" dialog Box appears. Select "Script" in Job Type listbox :

    Figure 3 


  2. Click Next. Give a name to the job. In this example - "Synchronize Software Inventory". 

    Figure 4 




  3. Click NEXT

    Enter following script : 


    IF UCase(Left(EnvGetString("OS"), 7)) = UCase("Windows") THEN
       DeleteFile(ComputerPath+"\BAK\AMSOFT.XML") 
       DeleteFile(ComputerPath+"\BAK\AMAPP.DAT") 
    ELSE
       DeleteFile(ComputerPath+"/../work/BAK/amosoft.xml")
    ENDIF 


     Capture.JPG


  4. Click Next. Click on "Set Scheduling" button.

    In Tab Scheduling, select "Run Only Once".
    In Tab Miscellaneous, check "This job is allowed to run unattended"

    Capture3.JPG



  5. Click OK and Finish.


  6. Drag & Drop this job to "All Computers" group or the computer group with machines you want to re-synchronize.