SUSE Linux 12 SP3 robot not communicating with HUB

Document ID : KB000075070
Last Modified Date : 09/04/2018
Show Technical Document Details
SUSE Linux 12 SP3 robot has issues, probes cannot be configured as below:

User-added image

In the Controller.log, we see following:

[140133393405696] Controller: release: 4.4.73-5-default
[140133393405696] Controller: version: #1 SMP Tue Jul 4 15:33:39 UTC 2017 (b7ce4e4)
[140133393405696] Controller: machine: x86_64 [140133393405696] Controller: Could not figure out what Linux version you are running!
[140133393405696] Controller: Please report the following system information to


  • CA UIM 8.51
  • Robot Machine: SUSE Linux 12 SP3
SUSE Linux 12 SP3 is not certified on CA UIM 8.51
Suse Linux 12 SP3 is not yet certified. Support for SUSE Linux 12 SP3 would be provided in CA UIM 9.0