SUSE Linux 12 SP3 robot not communicating with HUB

Document ID : KB000075070
Last Modified Date : 09/04/2018
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Issue:
SUSE Linux 12 SP3 robot has issues, probes cannot be configured as below:

User-added image

In the Controller.log, we see following:

[140133393405696] Controller: release: 4.4.73-5-default
[140133393405696] Controller: version: #1 SMP Tue Jul 4 15:33:39 UTC 2017 (b7ce4e4)
[140133393405696] Controller: machine: x86_64 [140133393405696] Controller: Could not figure out what Linux version you are running!
[140133393405696] Controller: Please report the following system information to support@nimsoft.com

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Environment:
  • CA UIM 8.51
  • Robot Machine: SUSE Linux 12 SP3
Cause:
SUSE Linux 12 SP3 is not certified on CA UIM 8.51
Resolution:
Suse Linux 12 SP3 is not yet certified. Support for SUSE Linux 12 SP3 would be provided in CA UIM 9.0