"STOPPED RESPONDING TO POLLS" Alarms become stale after SS restart

Document ID : KB000121615
Last Modified Date : 28/11/2018
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Issue:
"STOPPED RESPONDING TO POLLS" Alarms become stale after SpectroSERVER restart even though the devices cannot be contacted via SNMP. These alarms should stay as active and not become stale.
Environment:
Spectrum 10.3.0
Resolution:

This is a known issue and can be resolved with the following patch:

Spectrum_10.03.00.D16

Additional Information:
This issue will be included in Spectrum 10.3.1.

If you have any other questions or concerns please do not hesitate to contact Spectrum Product Support.