Steps to reset the configuration setup utility password in catalog environment

Document ID : KB000014916
Last Modified Date : 14/02/2018
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Question:

How to reset the configuration setup utility password?

Environment:
CA Service Catalog R14.1CA Service Catalog R17.x
Answer:

Please find below steps to reset the password of service catalog setup utility

1. Open Catalog command prompt from start - All programs - CA - "Service Catalog - Command Prompt"

2. Change directory to 'scripts' folder

3. Run the command 'configurator.bat -resetpwd'

4. Recycle the services of catalog

Additional Information:

Note: This will reset the password of catalog setup utility and when you open the launch setup utility link you will be prompted to provide a new password.

 

Please find the video link to this document: http://cainc.to/A6tjUG