Step 3 on the upgrade to v6 KO: "Dollar Universe 5 couldn't be stopped"

Document ID : KB000085671
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
On the univiewer.log this kind of error appear when doing the Step 3:
###############################
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :When trying to upgrade a 5.x node on Unix which is started as root, the step 3 ( stop of the v5 node) always fail, and the v5 node is not stopped.
Environment:
OS: All Unix
Cause:
Cause type:
Configuration
Root Cause: The uxioserv process of the node in v6 was started as univa, and the uxioserv process of the node in v5 was started as root.
Resolution:
In order to be able to stop the v5 node, there are two options:

1. Start the v5 node as univa instead of root, you should probably have to launch the script $UXMGR/ux_dus_rights.sh first to adjust the permissions / owner of the binary/data files

2. Start the v6 node as root, for that you should do the following;
- stop the v6 node via the command unistop
- set the owner to root via this command: uxrights -m assign -a root
- start the v6 node via the command unistart

Then, you can retry the Step 3 and this time the v5 node should be correctly stopped

Fix Status: No Fix

Additional Information:
Workaround :
N/A