Starting Unix agent using UCYBSMCL fails if hostname contains more than 25 characters

Document ID : KB000087963
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
connect: Connection refused
*ERROR 2* Pipe returned error

Using the command similar to this:

 ./ucybsmcl -C START_PROCESS -h bta22824.btaprod.ca.com:8873 -n bta -s "UC4 UNIX01"

will result to the above error messages.

If the hostname together with the port is more than 30 characters, the error will be seen.

 
Environment:
OS: Linux
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: The Service Manager client cannot connect if long hostnames are used in the -h parameter. The issue ocurrs if the hostname and port together are longer than 30 characters.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 12.0.2 - Available
Automation Engine 11.2.5 - Available
Additional Information:
Workaround :
N/A