ssgconfig menu items unavailable

Document ID : KB000004262
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

When using the ssgconfig console menu a number of the menu items are unavailable, for example 'configure networking and system time settings' returns message 'Foundation services is currently unavailable'

Environment:
CA API Gateway Aoppliance, either virtual or hardware
Resolution:

From ssgconfig menu, select '3) Use a privileged shell (root)' and then type command 'service foundation-services restart'.  Return back to ssgconfig console menu and problem should be resolved.