SPS Exceptions reported when trying to access any tab in the Proxy UI

Document ID : KB000004499
Last Modified Date : 14/02/2018
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Issue:

We are seeing SPS Exceptions when trying to access any of the  tabs in the Proxy UI. The Proxy UI is protected by the Basic Auth Scheme

 

Secure Proxy Server - Error Report

Error Details

Request URI

: /proxyui/spsadminuimain.jsf;jsessionid=C0618F019971B81DD4168E66C59D7AF2

Error Type

: SPS Exception

Error Code

: WebAgentException

Message

: Web agent has thrown error. More details in SPS logs.

 

Environment:
SPS Version: 12.52
Cause:

Sps_trace.log:

[10/31/2016][15:51:57][18336][53091184][25a37615-192df38c-35e1ed52-dc950e9d-a6423e52-8d6][CSmHttpPlugin::ProcessCredentials][Missing required cookies, exiting.]

 

The requests were missing cookies.

 

Resolution:

You have an ACO parameter called 'requirecookies=yes'. You can change this to 'requirecookies=no'. Recycle the Web Agent and then try the same transaction again. This should solve the issue.