The attributes that SPECTRUM captures on the physical device contained special characters (ie. %, & , umlaut, etc), which causes the problem. Remove the special characters from the entries on the device and the capture will be successful.
SPECTRUM's Network Configuration Manager (NCM) fails with the following error when trying to capture a configuration from a device: Could not connect to the ncmservice.
Service 'spectrum01/ScmService ' didn't exist
Attempting to bind 'spectrum01/ScmService'
Configuration Manager - Capture failed for host running configuration file from device "X" of type Rtr_Cisco on landscape "X" initiated by user spectrum. Specific error: Could not connect to the
ncmservice: System exception: 1330446337 1 minor code 1330446337 spectrum
failure to connect to NCMService
SPECTRUM 9.0 Apps
Causes of this problem:
The issue is due to special characters on the device.
(Legacy KB ID CNC TS30800 )