Spectrum Wireless LAN Controller rediscovered as a GenericIPDevice class in SOI

Document ID : KB000095463
Last Modified Date : 23/10/2018
Show Technical Document Details
Issue:
Removing and re adding an active device in Spectrum to SOI will display in the SOI console as an 'genericeIPdevice' class instead of a Wireless LAN controller in SOI.
Environment:
Windows OS
Linux
Cause:
The device in Spectrum would have to be a 'Switch' device class in order for the Spectrum connector to send the correct class type to SOI.  The 'Wireless LAN Controller' will need to come in as a 'Switch'.
Resolution:
1. On the Spectrum connector machine open the \SOI\resources\Core\Catalogpolicy\spectrumim_policy.xml policy file for editing. 

2. There are two sections you need to modify. Add the "Wireless" line after the "Switch" line as shown: 

**********First section********** 

<EventClass name="NetworkEntityNoIP" extends="NetworkEntity" > 

<Classify> 


<Field input="ModelClassName" pattern="^Switch$" output="eventtype" 
outval="Switch" /> 
<Field input="ModelClassName" pattern="^Wireless.*" output="eventtype" 
outval="Switch" /> 


</Classify> 
</EventClass> 

**********Second section********** 

<EventClass name="NetworkEntity" extends="Item"> 

<Classify> 


<Field input="ModelClassName" pattern="^Switch$" output="eventtype" 
outval="Switch" /> 
<Field input="ModelClassName" pattern="^Wireless.*"" output="eventtype" 
outval="Switch" /> 


</Classify> 
</EventClass> 

3. After the policy file change you will need to Stop the 'CA SAM Integration Services' service on the Spectrum connector machine. 

4. Then you will need to go into the SOI dashboard "Administration" tab and select the Spectrum connector. Now select the "Remove Connector" button. 

5. Once the connector is removed, you can start the 'CA SAM Integration Services' service and verify the class names now.