Spectrum to UIM alarm integration stopped working

Document ID : KB000074277
Last Modified Date : 05/07/2018
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After deploying ems 10.17, no Spectrum Alarm is visible in UIM
UIM Server 8.5.1
- nas 8.42
- ems 9.0.3
- spectrum gateway 8.65

Spectrum 10.2.3
Starting with ems 10.17, all ems alarms are supposed to be routed to NAS_ALARMS table.
* Spectrum alarm is an ems alarm.

However, for the routing to work, nas probe has to be 9.00.
1. Deactivate the below probes in the Primary UIM Server.

- spectrumgtw
- ems

2. Deploy nas 9.00 to the Primary UIM Server.

3. Make sure the value of NAS_VERSION table in CA_UIM database is 10 by running the following SQL query: 


    NOTE: if the NAS_VERSION is not 10 please take a look at the below known issue and workaround.


4. Rename the below folders in the Primary UIM Server.


5. Activate the below probes in the Primary UIM Server.

- ems
- spectrumgtw
Additional Information: