When starting the SpectroSERVER, the SS crashes he following line is showing in the stack in the VNM.OUT:
Here's an example of what can be generated for error messages:
Jan 31 06:52:28 ERROR TRACE at VNM.cc(846):
d:/win32app/SPECTRUM/SS/SpectroSERVER.exe failed to allocate 93085767 bytes.
Saved compact diagnostic file to
0x7f6f1711 <unknown module>: <unknown symbol>
0xa78b746c <unknown module>: <unknown symbol>
The problem is that Windows will cache large allocations per thread and this in turn could cache a lot of memory.
The code solution changed the memory allocation.
This issue is resolved in hotfix patch H11 and above for Spectrum version 9.2. The release note shows the following fix:
Intermittent SpectroSERVER crash due to out-of-memory.
Updated third-party MTS memory library to resolve issue where MTS was caching too much memory, causing the SpectroSERVER to run out-of-memory.
(H11, 176556, 21280137-1)
Where to obtain CA Spectrum r9.2.2 H09
There are two locations where the CA Spectrum r9.2.2 H09 hotfix (the self-extracting install files for each of the supported operating systems) and
associated Software Release Notes can be obtained:
Please review the Software Release Notes completely before installing, including the Special Considerations and Install Instructions sections. It is
important to note that a full backup of the Spectrum system(s) being updated prior to H09 installation should be created. There is no official uninstall
process for a Spectrum hotfix outside of restoring from a system backup.