Spectrum Service Manager not generating an alarm after a failover

Document ID : KB000119926
Last Modified Date : 12/12/2018
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Issue:
After failing over to the Secondary SpectroSERVER and then failing back to the Primary SpectroSERVER, if a resource in a Service goes down, Spectrum is not asserting an alarm on the Service as expected.
Environment:
Spectrum 10.2.0 and 10.3.0 in a Fault Tolerant configuration
Resolution:
This issue is resolved by the 10.02.03.PTF_10.2.353  patch for Spectrum 10.2.3 and the 10.03.00.BMP_10.3.001 patch for Spectrum 10.3.0.

The following is the release note reference:

Symptom : Service status is not going down after fallback to primary when device is made down. 
Resolution: Service status is going down after fallback to primary when device is made down.