Spectrum Report Manager set_troubleticket_time

Document ID : KB000124489
Last Modified Date : 14/01/2019
Show Technical Document Details
Issue:
If the troubleticket field is updated for an alarm, the set_troubleticket_time (as well as set_troubleticket_id, set_troubleticket_user_key) are also updated in reporting.alarminfo table. This ultimately effects the v_fact_alarm_info.time_to_trouble_ticket_seconds in srmdbapi.
Resolution:
This is functioning as designed.