SPECTRUM Report Manager Event Processing halted for all landscapes (Legacy KB ID CNC TS30617 )

Document ID : KB000051961
Last Modified Date : 14/02/2018
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The errors that are listed here can be caused if the reporting database is being accessed by a backup utility or virus scanner. They will be listed together with the message that event polling has stopped, Stopping event polling for landscape <landscape handle>, coming last. 


Mar 4, 2009 3:22:16 AM - An error occurred while attempting to create the bucket table alarmbucket


 Mar 4, 2009 3:22:16 AM - An error occurred while attempting to create the bucket table availbucket
 Mar 4, 2009 3:22:16 AM - An error occurred while attempting to create the bucket table genericbucket
 Mar 4, 2009 3:22:16 AM - An error occurred while attempting to create the bucket table modelcreatedestroybucket


 Mar 4, 2009 3:22:16 AM - An error occurred while attempting to create the bucket table intavailbucket
 Mar 4, 2009 3:22:16 AM - An error occurred while attempting to create the bucket table spmeventbucket


 Mar 10, 2009 3:20:09 AM - Failed to insert event into event table.  SQL Exception code: 1105.  Last known event time = <timestamp>


 Mar 10, 2009 3:20:09 AM - event record (mh=<model handle>, type=<event>, time=<time stamp>) 
 Mar 10, 2009 3:20:09 AM - Stopping event polling for <landscape handle> 


To confirm if that may be the case check the entries in the stdout or catalina logs to see if the timeframe for the errors is the same for consecutive days. If there is a backup or virus scan taking place in the timeframe of the messages,  change the configuration to exclude the reporting database located in $SPECROOT/mysql/data to see if the errors are eliminated.

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Related Issues/Questions:
Event Processing halted for all landscapes
An error occurred while attempting to create the bucket table alarmbucket
An error occurred while attempting to create the bucket table genericbucket
An error occurred while attempting to create the bucket table modelcreatedestroybucket
An error occurred while attempting to create the bucket table intavailbucket
An error occurred while attempting to create the bucket table spmeventbucket
Failed to insert event into event table.  SQL Exception code: 1105.  Last known event time =<timestamp>    
Stopping event polling for landscape <landscape handle>
Critical failure with availability

Problem Environment:
Report Manager
Spectrum 8.1.0 Apps


(Legacy KB ID CNC TS30617 )