SPECTRUM Process Stop alarms unexpected after configuration of Process Monitor (Legacy KB ID CNC TS31052 )

Document ID : KB000052045
Last Modified Date : 14/02/2018
Show Technical Document Details
Set "Alarm on Stop" to "False".

Related Issues/Questions:
SPECTRUM Process Monitoring was configured as follows.


Process Name - mongrel_rails
Parameters - None
Descriptive Name - mongrel process
No. Running - 40
Alarm on Stop - true
Alarm on Start - false
Alarm if Count < - 1
Alarm if Count > 100
Rule Owner - CRG_PROD_CIA_APP


The user was not expecting to get an alarm unless there were less than 1 or more than 100 processes running. However, the user was seeing an alarm every time one of the processes stopped running.



Problem Environment:
SPECTRUM 08.01.00.00
SPECTRUM 09.00.00.00
Process Monitoring
CallT0000225461

Causes of this problem:
The issue was with the configuration of the Process Monitor. "Alarm on Stop" was set to "True". This tells SPECTRUM when it notices any of the current running process of that type stop, alarm.


(Legacy KB ID CNC TS31052 )