Spectrum Probable cause missing in Service Desk tickets

Document ID : KB000004904
Last Modified Date : 14/02/2018
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Probable cause messages are missing in Service Desk Tickets.


There is a known bug when the probable cause does not have an actual title in the file.


Spectrum_10.00.01.PTF_10.0.105 resolves this issue.

It will also be resolved in a future release of Spectrum.