SPECTRUM Network Configuration Manager capture error "Can not create file" (Legacy KB ID CNC TS25741 )

Document ID : KB000051971
Last Modified Date : 14/02/2018
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To resolve this, the SPECTRUM install user must have write access to the /tftp directory.  Once the SPECTRUM install user has write access to the /tftp directory, all users will be able to capture configurations.

Related Issues/Questions:
Received error message when selected Capture configuration for selected host.
Can not create file
Unable to create file on the SpectroSERVER machine. Either the disk is full or permission denied.

Problem Environment:
SPECTRUM 8.1
SPECTRUM 9.0
SPECTRUM 9.1
NCM
Network Configuration Manager
CallT0000194068, swbug020576

Causes of this problem:

Within the new Network Configuration Manager (NCM), customers by receive the error "Can not create file" when selecting Capture Configuration for a selected host.


Looking at the Events tab within the NCM, the associated event message will look like this:


Configuration Manager - Capture failed for host configuration file from device <device name> of type SwCat45xx on landscape<VNM name> initiated by user <user name>. Specific error: Unable to create file on the SpectroSERVER machine. Either the disk is full or permission denied.


 




(Legacy KB ID CNC TS25741 )