Spectrum Modeling Gateway CMDB export failing

Document ID : KB000044367
Last Modified Date : 14/02/2018
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ISSUE:  The Spectrum Modeling Gateway CMDB export failing with NullPointerException error. The following error is seen in the export log file:

 

Modeling Gateway export exception: 

java.lang.NullPointerException

at com.aprisma.tie.export.CMDBExport.startExport(CMDBExport.java:139)

at com.aprisma.tie.ModelingGateway.performAction(ModelingGateway.java:370)

at com.aprisma.tie.ModelingGatewayMain.main(ModelingGatewayMain.java:59)

 

 

CAUSE:  Uncaught exception in the Modeling Gateway CMDB export code.

 

RESOLUTION:  This issue has been addressed in the 10.01.01.D56 patch for Spectrum 10.01.01.00. Please contact Spectrum Support for a copy of this patch.

This issue is also scheduled to be addressed in Spectrum 10.02.00.00. No projected release data at this time.