Spectrum 10.2 Model Activation is taking longer than expected

Document ID : KB000092364
Last Modified Date : 19/04/2018
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Issue:
If you add the following entry to the <SPECROOT>/SS/.vnrmc file, then start the SpectroSERVER:

mdlact_debug=true

In the <SPECROOT>/SS/VNM.OUT file you may see the model activation getting hung up on the following inference handler:

16IHGnSerialNumber 
Resolution:
Please contact CA Support for the Spectrum_10.02.00.PTF_10.2.064 patch to resolve the issue.

Once installed, the patch will bypass the chassis serial number table during model activation.