Spectrum Main Location Server (MLS) crashing when Trap Director is enabled

Document ID : KB000057527
Last Modified Date : 14/02/2018
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ISSUE:  Spectrum Main Location Server (MLS) crashing when Trap Director is enabled. The following is seen in the stack trace of the core file (Linux/Solaris) or dmp/mdmp file (Windows):

 

00000000`16ddf560 000007fe`f211ce06 : 00000000`012ec590 000007fe`f38c12bb 00000000`24599920 000007fe`f37b683c : libalert!

CsAlertFwdMgr::forward_trap_to_remote_servers+0x592

00000000`16ddf980 000007fe`f38c34f3 : 00000000`2b318360 00000000`15cc1b01 00000000`00000000 00000000`0e7de700 : libalert!

CsAlertManagerMT::process_trap_to_forward+0x42

 

RESOLUTION:  This issue is addressed in Spectrum 10.01.00.00 and above. Reference the following from the Issues Resolved in CA Spectrum 10.1 section of the documentation:

 

Symptom: SpectroSERVER configured as Main Location Server was crashing when Trap Director is enabled.

Resolution: SpectroSERVER configured as Main Location Server won't crash when Trap Director is enabled