Spectrum logging device rebooted events (event id 0x10ff0) on models even though the device has not been rebooted

Document ID : KB000057369
Last Modified Date : 14/02/2018
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ISSUE:  Spectrum logging device rebooted events (event id 0x10ff0) on models even though the device has not been rebooted

 

CAUSE: For snmp managed devices, Spectrum polls the sysUpTime attribute id 0x10245 every poll interval. For most devices, the Polling_Interval attribute id 0x10071 is set to 300 seconds. Spectrum then compares the current value of sysUpTime with the previous value of sysUpTime read. If the current value is less than the previous value, that is an indication the device has been rebooted and the device rebooted event id 0x10ff0 is logged.

 

RESOLUTION:  If the device has not been rebooted then this may be an indication of an issue with the snmp agent on the device. Report the issue to the vendor.