Spectrum Installer for r10.2 on Linux show on initial screen: "Spectrum Install Version 9.3.0" and all options are grayed out.

Document ID : KB000005070
Last Modified Date : 14/02/2018
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Issue:

In Linux system, when the setuplin.exe is executed to start the CA Spectrum 10.2 installer, the initial screen, show "Spectrum Install Version 9.3.0" instead of the usual initial screen for Spectrum Installer.

 

image9.3.png

Environment:
Linux REDHAT 7Linux CentOS 7Spectrum 10.2
Cause:

The problem occurs due the path where the installer is located has spaces in it.

 

 

Resolution:

To resolve just rename the directories where the installer is located to remove any space.

1. Move to the directory where setuplin.exe is located

2. Run 'pwd' to get the entire path to this file.

3. Make sure the path does not include any space. If so, rename the directory using 'mv'

4. Once the path does not include spaces, run setuplin.exe to get the usual Installation screen:

image10.2.png

Additional Information:

Product Documentation:

https://docops.ca.com/ca-spectrum/10-2/en/installing-and-upgrading