The error will indicate which processes are still running. The list of processes may vary.
To ensure all Spectrum processes are shut down, verify the following
- SpectroSERVER is STOPPED
o Stop SS from Spectrum Control Panel.
o Or from <SPECROOT>/bin run ./stopSS.pl
- Processd is STOPPED
o Stop from <SPECROOT>/lib/SDPM directory.
o Run ./processd.pl stop
If stopping these two services does not solve the issue, then check for the running processes.
In Windows, check Task Manager
In Linux / Bash shell, run ps -f | grep <processname>
Kill the processes
Note: In Windows Task Manager, some processes such as nameserv.exe may show up as a SPECTRUM Javawrap process. You can stop these as well.
Note: DO NOT shutdown sradmin.exe – the installer requires this to run.