Spectrum install fails to authenticate domain user (Legacy KB ID CNC TS33339 )

Document ID : KB000051745
Last Modified Date : 14/02/2018
Show Technical Document Details
Domain users need to be able to access the box locally to run the install.  The domain user does not need to be created on the box, it just needs to have access.

To grant this access, please use the following steps:

 Select Start -> Run from the Windows Desktop
-       In the Open: line type mmc
-       Select OK
-       In the MMC window select File -> Add/Remove Snap-in
-       In the Add/Remove Snap-in window click Add
-       Select the Local Computer Policy and click Add
-       Expand the Local Computer Policy
-       Expand Computer Configuration
-       Expand Windows Settings
-       Expand Security Settings
-       Expand Local Policies
-       Double Click User Rights Assignment
-       Double Click Log On Locally
-       Select Add User or Group
-       Enter the User name and click Ok
-       Click OK again
-       Close MMC
Run the Spectrum install and you will now be able to authenticate with SRAdmin to install Spectrum.

Related Issues/Questions:
Spectrum install fails to authenticate domain user
SRAdmin failure to authenticate user that is part of a domain
Error validating the username and password.  The username and password you entered is invalid for <name of SS>

Problem Environment:



Causes of this problem:
The install requires the "Log On Locally" access by the Domain user to be able to install to the machine.

(Legacy KB ID CNC TS33339 )