Spectrum install failed on Windows running mysql.cus script

Document ID : KB000057279
Last Modified Date : 14/02/2018
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PROBLEM: The Spectrum install failed on Windows running mysql.cus script. The Spectrum post install log stated mysql.cus script failed. A check of the mysql.log file showed the installation of mysql was successful but failed to start mysql service. A check of the services shows Spectrum mysql is running and there is a mysqld.exe process running.

 

CAUSE: The mysql.cus script not waiting long enough for the mysql service to start.

 

RESOLUTION: None. Although the post install log stated the installation failed, mysql was install successfully.