Spectrum Connector not connecting to Spectrum Server

Document ID : KB000125080
Last Modified Date : 22/01/2019
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I am getting an error message that Connector error occurred and failed to initialize. this is spectrum connector sending data to SOI.

CA:00005_Spectrum-xxxxx@xxxxx],01-21-19 13:31:44,INFO initialize :3526 Spectrum host=xxxxx, Lanscape=0x100000, Precedence=20
[CA:00005_Spectrum-xxxxx@xxxxx],01-21-19 13:31:44,INFO initialize :3608 Connector host may not have permissions to connect to Spectrum Server
[CA:00005_Spectrum-xxxxx@xxxxx],01-21-19 13:31:44,ERROR initialize :3663 Failed to Initialize the Connector:
exception com.aprisma.spectrum.core.idl.CsCException.CsCSpectrumException {
com.aprisma.spectrum.core.idl.CsCError.CsCError_e error=NO_USER,
java.lang.String messageFormatID="CsCModelDomain.getServerProperties.user.hostList.NO_USER",
com.aprisma.spectrum.core.idl.CsCAttribute.CsCValue[] messageValueList={union com.aprisma.spectrum.core.idl.CsCAttribute.CsCValue {
java.lang.String textString="CsModelDomSrvc.cc"
spectrum connector 2.0.0.xxx
spectrum 10.x
SOI 4.x
nameresolution of the spectrum primary and secondary server returns only the fullqualified hostname
put the following update in the local hosts file of primary, secondary and connector hosts.

<ipaddress> <fullqualified hostname> <short name> primary
<ipaddress> <fullqualified hostname> <short name> secondary
<ipaddress> <fullqualified hostname> <short name> connector