Spectrum Archive Manager fails to start with error SPC-OCP-10067

Document ID : KB000057274
Last Modified Date : 14/02/2018
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ISSUE: Spectrum Archive Manager fails to start with error SPC-OCP-10067:

error.jpg

 

CAUSE: The following as stated in the error above are the most likely causes:

  • The SQL database server is not running
  • The username, password, hostname, or database name is not correct
  • The database is invalid or corrupt

 

RESOLUTION:

  1. Ensure Spectrum mysql is up and running
  2. Ensure you are starting the Archive Manager as the user that owns the Spectrum installation
  3. Check the $SPECROOT/SS/DDM/ARCHMGR.OUT file for errors. If errors are seen it is most likely database corruption. Run the following command from the $SPECROOT/SS/DDM directory as the user that owns the Spectrum installation:

./ArchMgr -repair