Spectrum alarms not clearing when using event variable 76620 as a discriminator

Document ID : KB000044733
Last Modified Date : 14/02/2018
Show Technical Document Details

ISSUE:  Spectrum alarms are not clearing when using event variable 76620 (dynamic alarm title) as a an event discriminator on the event that created the alarm but not used as an event discriminator on the event that cleared the alarm.

 

CAUSE:  If the event map that creates the alarm uses event discriminators, but the event map that clears the alarm does not, the event discriminators are still considered when clearing the alarm. 

 

WORKAROUND:  Modify the event configured to clear the alarm and configure 76620 as an event discriminator.

 

RESOLUTION: This issue is addressed with the 10.01.01.PTF_10.1.118 for Spectrum 10.01.01.00. Please open a case with Spectrum Support to obtain a copy of this patch.

This issue is also scheduled to be address in Spectrum 10.02.00.00. No projected release date at the time of publication of this knowledge document.