The SHOW_ONLY_ORIGINATING_EVENT parameter in the .alarmrc file can be used to bypass the use of Archive Manager by AlarmNotifier
SHOW_ONLY_ORIGINATING_EVENT This parameter disables the AlarmNotifier?s use of the Archive Manager, and therefore can only display the event that originated the alarm. If this option is set, the Store_Originating_Event attribute (0x1296f) must be set to True (the default) on the AlarmManagement model of every SpectroSERVER. Valid values are False (the default) or True.
SPECTRUM AlarmNotifier getting "Error retrieving event information: Server shutdown" when Primary SpectroSERVER system is down and connected to the Secondary SpectroSERVER
Error retrieving event information: Server shutdown
When the Primary SpectroSERVER and the Archive Manager are down at the same time, AlarmNotifier connects to the Secondary SpectroSERVER correctly but the error "Error retrieving event information: Server shutdown" is seen in the AlarmNotifier NOTIFIER.OUT file.
Causes of this problem:
By default, out of the box, AlarmNotifier needs to be connected to the Archive Manager in order to be able to retrieve the events associated with an alarm.
Please refer to the AlarmNotifier User Guide for more information on AlarmNotifier.
(Legacy KB ID CNC TS32287 )