SpectroSERVER crashing when deleting VMWare Manager model

Document ID : KB000006387
Last Modified Date : 14/02/2018
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Issue:

The SpectroSERVER crashes when deleting a VMWare Manager model. The following is from the stack trace of the core/mdmp file:

#14 0x00007f67643108ad in IHVMwareDiscovery::unmanage_hierarchy_branch(VMwareManagerInfo const&, CsModelHandle const&, unsigned int const&, VMwareInventory*) () from /app/spectrum/SS/Modules/libvhmvmware.so.1 

#15 0x00007f6764310b09 in IHVMwareDiscovery::unmanage_hierarchy_branch(VMwareManagerInfo const&, CsModelHandle const&, unsigned int const&, VMwareInventory*) () from /app/spectrum/SS/Modules/libvhmvmware.so.1 

#122 0x00007f6764311168 in IHVMwareDiscovery::hierarchy_model_destroyed(CsModelHandle const&, unsigned int const&, VMwareInventory*) () from /app/spectrum/SS/Modules/libvhmvmware.so.1 

#123 0x00007f67643117b6 in IHVMwareDiscovery::modelBeingDeleted(CsModelHandle const&, CsModelHandle const&) () 

from /app/spectrum/SS/Modules/libvhmvmware.so.1 

#124 0x00007f678f1fdfc9 in CsIHMdlDesWatcher::notify(CsIncidentParm const*) () 

from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 

#125 0x00007f678f24f56f in CsModel::trigger_destroy(char const*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 

#126 0x00007f678f24f723 in CsModel::destroy_model(char const*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 

Cause:

Possible corruption in the hierarchy relationships of the VMWare Manager model.

Resolution:

Find and select the VMWare Manager model. Right mouse click on the model and select Reconfiguration -> Reconfigure model from the menu. When the model reconfiguration is complete, delete the model.