SpectroSERVER Crash after upgrading to 10.2.2

Document ID : KB000071421
Last Modified Date : 18/07/2018
Show Technical Document Details
Issue:
After upgrading to Spectrum release 10.2.2 the SpectroSERVER may crash and the following stack may be a result from the core file that is generated.

Program terminated with signal 11, Segmentation fault. 
#0 0x00007fa21d9d52e7 in CsIHSyncRead::trig_read(CsModelHandle const&, unsigned int, CsReadInfo const*) () 
from /opt/SPECTRUM/lib/../SS/libgmmintel.so.1 
#0 0x00007fa21d9d52e7 in CsIHSyncRead::trig_read(CsModelHandle const&, unsigned int, CsReadInfo const*) () 
from /opt/SPECTRUM/lib/../SS/libgmmintel.so.1 
#1 0x00007fa224250dba in CsModel::get_calc_attr_val(CsMTypeAttr const*, CsObjectID const*, unsigned char) const () 
from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#2 0x00007fa224255424 in CsModel::get_calc(CsULongList&, CsAttrValList*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#3 0x00007fa22425723d in CsModel::read(CsAttrValList*, unsigned char, CsSecurityIf const*) () 
from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#4 0x00007fa2242738d5 in CsModelIf::read(CsAttrValList*, CsSecurityIf const*) const () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#5 0x00007fa22316ab3f in CsVnmModelHandle::read(CsAttrValList*) const () from /opt/SPECTRUM/lib/../SS/libIHapi.so.1 
#6 0x00007fa2223a7e5e in IHIfTablePortPerf::read_source_data(CsModelHandle const&) () from /opt/SPECTRUM/lib/../SS/libmdlsvint.so.1 
#7 0x00007fa2223a7772 in IHIfTablePortPerf::read_calculate_and_cache(CsModelHandle const&, PortPerfCachedDataNode*) () 
from /opt/SPECTRUM/lib/../SS/libmdlsvint.so.1 
#8 0x00007fa2223a7988 in IHIfTablePortPerf::trig_read(CsModelHandle const&, unsigned int, CsReadInfo const*) () 
from /opt/SPECTRUM/lib/../SS/libmdlsvint.so.1 
#9 0x00007fa224250dba in CsModel::get_calc_attr_val(CsMTypeAttr const*, CsObjectID const*, unsigned char) const () 
from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#10 0x00007fa224245d01 in CsModel::read_calc(CsAttrReadReqList*, CsAttrValRspList*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#11 0x00007fa22424bce2 in CsModel::read(CsAttrReadReqList*, CsDcmArgs const*, CsSecurityIf const*) () 
from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#12 0x00007fa22425acd3 in CsModel::poll(CsULongList const*, CsAttrValRspList*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#13 0x00007fa224273d10 in CsModelIf::poll(CsULongList const*, CsAttrValRspList*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#14 0x00007fa2242940cb in CsPollScheduler::process_collection(CsAttrCollection*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#15 0x00007fa2241c9d30 in CsAttributeScheduler::do_periodic_work(CsPeriodicWorkNode const*) () 
from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1 
#16 0x00007fa21f6a57f1 in CsPeriodicWorkScheduler::process_work_node(CsWorkNode*) () from /opt/SPECTRUM/lib/libwkmgr.so.1 
#17 0x00007fa21f6a658a in CsWorkScheduler::do_work() () from /opt/SPECTRUM/lib/libwkmgr.so.1 
#18 0x00007fa223efaa63 in moot_thread_start () from /opt/SPECTRUM/lib/libmoot.so.1 
#19 0x00007fa2188ef110 in ?? () from /lib64/libc.so.6 
#20 0x0000000000000000 in ?? () 
Environment:
Spectrum 10.2.2
Cause:
We have found a bug in the code in reading port performance attributes from devices and writing them to the database.
Resolution:
Please open a case with CA Support and request the following patch which will resolve the issue.

Spectrum_10.02.02.D290