Special Characters in Resource name is incorrectly displayed for the logged in user's first and last name in upper right corner of page in Classic PPM

Document ID : KB000095037
Last Modified Date : 05/10/2018
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Issue:
Resources with special characters in their name are incorrectly displayed for logged in user's first name in the upper right corner of the page (where About and help action is located) The name appears correctly in other areas of the Classic PPM and it appears correctly in the NEW UX logged in user's name field.

Steps to reproduce: 
  1. Log into CA PPM 
  2. Navigate to Administration > Resources 
  3. Create a new resource with first and last name 'Frédéric' 
  4. Log out and log in as the new user - look at the upper right corner where the logged in user's first and last name is displayed
Expected Result: Name is correctly displayed 
Actual Result: Name is incorrectly displayed as 'Frédéric Frédéric' (See Attachment)

 
Cause:
This is caused by defect DE40820
Resolution:
This issue is documented DE40820 as and it is fixed in 15.4.1.83
 
File Attachments:
ff.png