SPC-OCC-11813: Error creating the model in landscape: The allowed device limit has been reached

Document ID : KB000007462
Last Modified Date : 14/02/2018
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Issue:

Unable to Discover any new devices. Auto discovery fails with an error : SPC-OCC-11813: Error creating the model in landscape: The allowed device limit has been reached

Discovererror.png

You will also notice that there is a License Device Limit : 100 mentioned in the spectrum control panel.

 

SCP.png

 

 

Environment:
Spectrum 10.x
Cause:

This happens when you have installed Remote Operations Server on the machine instead of the complete SpectroServer. By design Remote Operations Server is limited to managing 100 device models.

- You can verify this by checking the Summary file under "<SPECROOT>\Install-Tool\logs" folder.

- The existence of "Remote Operations Connector" item shows that is a Remote Operations Server installation.

 

Resolution:

You will need to uninstall the existing installation and reinstall the complete SpectroServer to remove this limitation.