SPC-OCC-10747:Error capturing configuration for host:Failure

Document ID : KB000008248
Last Modified Date : 21/01/2019
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TFTP Captures via NCM fail with an error

"SPC-OCC-10747:Error capturing configuration for host: Failure"

When you look at the events for the device, you will see something like this.

Event : Configuration Manager - Capture failed with Primary communication mode Telnet/FTP for host running configuration file from device xxxx of type SwCiscoIOS on landscape xxxx initiated by user test. Specific error: Failure


Spectrum 10.x

This kind of failure occurs when there is a latency in the network and Spectrum needs more time to complete the capture request.


Increase the DCM Timeout for the device and that should allow the capture to be successful.





Additional Information:

For more information on NCM please check out the Spectrum Documentation at: