SPC-OCA-10360: Connection lost. Either the server is not running or a network problem is preventing access

Document ID : KB000112239
Last Modified Date : 27/08/2018
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Issue:
A new SpectroSERVER was installed in a DSS (Distributed SpectroSERVER) environment, but the OneClick web server cannot access it.

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Environment:
CA Spectrum 10.x
Cause:
Hostname cannot be resolved and missing hostname in theĀ Host Resource ConfigurationĀ (.hostrc) File
Resolution:
Added the IP/hostname pair in the Windows hosts file.
Added the hostname in the .hostrc file via Spectrum Control Panel - Host Security
Additional Information:
https://docops.ca.com/ca-spectrum/10-2-3/en/administrating/distributed-spectroserver-administration/setting-up-a-distributed-spectroserver-environment