SPC-INT-20025: Installation detected nothing new to install

Document ID : KB000074302
Last Modified Date : 19/03/2018
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Issue:
The following message was displayed while upgrading from CA Spectrum OneClick server 10.2.2 to 10.2.3 in Windows 2012 R2:

There was a problem with the installation.
SPC-INT-20025: Installation detected nothing new to install. Ensure that you entered the correct extraction key, selected new components, or are installing from a new version of the CA Spectrum CD

Version Information:
   Installed: 10.2.2.0.71
   Installing: 10.2.3.0.107

Exit value: 16

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Environment:
CA Spectrum 10.2.3
Resolution:
Cancelled the current installation and launched it again from the directory where the GEN500000000001220.exe file was extracted.

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