SP6 on Windows 2012, hung while installing c++ distribution libs during install.

Document ID : KB000014394
Last Modified Date : 14/02/2018
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Introduction:

11.3.6 SP6 on Windows 2012, hung while installing c++ distribution libs during install.

Question:

I am trying to install from the SP6 media on Windows 2012. 

 

The install media won't fully kick off - it is stuck now for 17 hours on "vcredist_x86.exe" - have you seen this behavior?

 

Answer:

We were able to fix the install by uninstalling the 2008 C++ distributive libraries via the control panel/Add&Remove Programs, then rebooting the machine.  We retired the install and it worked.