SP Portal collection task keeps on running even if the management server is stopped

Document ID : KB000086454
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the sldppcoll.log:
Patch level detected:Sysload Portal 4.11
Product Version: Sysload 5.7.0

Description :The sldppcoll.exe processe and the Sysload Portal collection keep on running even though the Management Server is stopped during the collection.
The ongoing "ghost" collection task that remains in "running" status has to be manually deleted.
Environment:
OS: Windows
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Sysload Portal Collector v5.70 will now detect the loss of connection with the Management Server and the collection task will stop.

Fix Status: Released

Fix Version(s):
Component: Portal
Version: Sysload 5.7.0
Additional Information:
Workaround :
N/A