SP Portal collection error

Document ID : KB000086923
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the sldppcoll.log file :

#####
Failed to collect Management server! sldmgts@mgt_server_name_or_IP:9900
#####

Patch level detected:Sysload Portal 5.70
Product Version: Sysload 5.7.0

Description :An error message regarding the collection appears in the sldppcoll.log file.
Environment:
OS: Windows
Cause:
Cause type:
By design
Root Cause: Collection is based on specific types of Monitored Objects. No MO of those types is declared on the Management Server which is what's causing the error message.
Resolution:
Exclude from the collection task types of agents for which there are no agents declared on the Management Server

Fix Status: Released

Fix Version(s):
Component: Portal
Version: Sysload 5.7.0
Additional Information:
Workaround :
N/A