SON07 NO ACCESS Facility user xxxxxxx

Document ID : KB000055700
Last Modified Date : 14/02/2018
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If you receive this error message when trying to sign on using a segmented* key, here are the steps necessary to resolve the problem:

  1. Apply special APAR GS76262. This will need to be reapplied every time you upgrade Roscoe.

  2. Make sure ACFEXT=YES is in the Roscoe startup parms. This specifies use external security for signon. Your security package will control the signon.

  3. Remove the ACFEXIT from the Roscoe loadlib by removing or renaming.

  4. Recycle Roscoe

  5. After applying this apar

    1. If the signon key is greater than 8 characters, the first 8 characters are used for the userid.

    2. If a period ('.') is found within the first 8 characters of the signon key, the next 8 characters after the period will be used as the userid.


    For example, if the userid is roscoe.control, control will be used as the userid for the Racinit call.

  • Make sure security definitions are in place for these userids.
  • *Segmented signon keys are keys that are greater than 8 characters in length and contain a period ('.'). For example, roscoe.control is a segmented userid.