Some users cannot see the default scoreboeard

Document ID : KB000015704
Last Modified Date : 14/02/2018
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Question:

I modified the default scoreboard for a specific Role, but it's not populated to all users.

Some of them still see their old scoreboard.

Environment:
USRD 14.1, 17.0
Answer:

As soon as a user has modified his personal scoreboard, this personalization has the priority.

It cannot be overwritten by the administrator.

To get the Role's default scoreboard, the user needs to reset his modifications.

1. File -> Customize Scoreboard

2. Reset Tree

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