Some probes cannot start if connection between hub and robot is via only TLS.

Document ID : KB000004752
Last Modified Date : 14/02/2018
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Connection between hub and robot will be only via TLS if [Cipher Type] (on v7.8 Hub AC UI Reference > Advanced > SSL or v7.8 Hub IM GUI Reference > General Tab > Hub Advanced Settings > SSL Advanced Settings) is "AES128-SHA256".


However, some probes (example: cdm, processes, nas) cannot start with this setting. 

cdm, processes, ntevl, logmon, rsp, nas, and so on.

Currently these probes do not support TLS.


User needs to set the [Cipher Type] to be "AES128-SHA256:RC4-SHA" for enabling SSL if those probes are necessary.

Additional Information:

Reference Information:

hub Release Notes > Revision History > Version 7.80 > What's New > Added support for OpenSSL TLS cipher suites

Encrypt UIM Network Traffic with SSL

POODLE vulnerability: Disabling SSL v3 on the Nimsoft Hub