SOLVE:Operations Monitors

Document ID : KB000055609
Last Modified Date : 14/02/2018
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Monitors in Unicenter SOLVE:Operations Automation

Unicenter SOLVE:Operations Automation includes monitors in its user interface to provide status information of managed resources in real-time. Generically, there are three types of monitors: the alert monitor, the resource monitor, and the graphical monitor. This article takes a high-level look at these monitors and discusses the value of each of them in your environment

The alert monitor and resource monitor are available on both the 3270 and WebCenter interfaces (if the product uses WebCenter). The graphical monitor is only available on the 3270 interface.

A number of features are included in all monitors, for example, asynchronous update. This means that changes are displayed immediately, without operator interaction to refresh the display.

All monitors also support multisystem visibility. If you are running your product on multiple LPARs and have linked the product regions together, your monitors will show a consolidated view of alerts or resources from all linked systems.

The following sections discuss each monitor in more detail.

Alert Monitor

The alert monitor allows for monitoring by exception. The alert monitor shows what problems you have in your environment at the moment.

Figure 1

Most alerts support drill downs and displays to help you diagnose the problem directly from the alert monitor. For alerts raised from a resource, you can use the diagnostic actions from the resource monitor. Other common actions are as follows:

  • TT automatically generates a trouble ticket from the alert
  • N allows you to add notes to the alert
  • T adds your user ID to the alert to show others that you are tracking the issue
  • C closes the alert

Resource Monitors

Resource monitors, also known as status monitors, give you the whole picture. They allow you to view and manage all resources defined to your Unicenter SOLVE:Operations region, not just those with problems.

The resource monitors provide a central point of management for your product, providing an at-a-glance status of your resources. You can enter many commands against each resource to display diagnostic information and performance data, and control the resource itself.

The resource monitor requires you to first define the resources of interest to you, using express setup (if available), or by manually adding resources from the monitor itself or from administration panels. After you have defined the resources, the resource monitors can be a vital tool for network management.

Figure 2

On the 3270 interface, primary commands are issued from the command line on the resource monitors. Some of the most relevant primary commands are as follows:

Filter - Allows you to apply a filter to the resources that you are most interested in. Filtering can be performed on almost any criteria, most commonly, on resource type, name, or status.

Format - Allows you to add, remove, or reorder the columns on the resource monitor.

Sort - Chang es the sort order of resources on the monitor.

You can save your format, filter, and sort preferences in your user profile (/ASADMIN.UP) so they are reused every time you display the monitor.

All resource monitors support line commands that are entered next to each individual resource. To view a list of the most common line commands on the 3270 resource monitors, place a ? next to a resource and press Enter. To view a list of all available commands for a resource, enter ? next to an individual resource.

Graphical Monitor

On the 3270 interface, the graphical monitor provides another way of viewing resources by using colored icons representing groups of resources. The icons update in real-time based on the status of the resources assigned to the icon, working as a traffic light display showing the overall health of your system. You can issue a Zoom command from an icon to display the resources in the normal resource monitor format. From there, all diagnostic and management actions can be performed.

Figure 3

Default graphical monitors are provided with the product. However, a key feature of the graphical monitor is that users can build their own icons to represent any group of resources, across any licensed product. The graphical monitor is useful if you want to see a rolled-up summary of resources on a single panel. Many organizations use the graphical monitor in their data centers to give its operations and support staff an easy-to-understand display of overall systems and network health.