SOFTWARE TAB quick actions/general information/CA RS PDF report

Document ID : KB000123490
Last Modified Date : 21/12/2018
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Question:
The links off the Settings Tab, under Quick Actions are not working?
 
Answer:
This link was fixed with PTF RO97179 - Build 147 

To resolve:

Apply the latest cumulative maintenance build. At current that is Build 152 (PTF SO05054) of which the correcting PTF RO97179 is inclusive.
As long as you apply a Build that is equal to or grater than PTF RO97179 - Build 147 the fix will be included.
We recommend applying the latest cumulative maintenance build..

After your CA CSM is upgraded to Build 147 or later you may need to clear the cache and restart the browser. 
This is usually only required when using IE 11, but if any of the links are still not working after you apply the corrective maintenance then
clear the browser cache and relaunch the browser and that should resolve. 






 
Additional Information:

Wiki Product Documentation

https://support.ca.com/cadocs/0/CA%20Chorus%20Software%20Manager%206%200-ENU/Bookshelf_Files/HTML/CSM_V60_ReleaseNotes_ENU/index.htm?toc.htm?2372829.html?zoom_highlightsub=Quick%2BActions